ABOUT USEMPLOYMENTCONTACT US
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Health & Benefit Resources |  |
Claims Processing | |
Eligibility | |
Consumer Directed Healthcare | |
Management Conference | |
Utilization management | |
Customer Service | |
Technology | |
| Attitude of Caring |
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| Document Management |
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| Accountability |
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| Online Claims Lookup |
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| Fax Back |
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| Employee Engagement Surveys |
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Accountablitiy
Adherence to the ACT philosophy allows AmeriBen to consistently meet our internal performance standards:
Financial Accuracy = 99%
Claims Processing Accuracy = 95%
Claims Payment Accuracy = 97%
Claims Turnaround Time = 80% in 10 ten working days
Customer Care Center Average Speed to Answer = 80% of all calls answered within 60 seconds
Feel free to contact us about our service anytime by e-mail at info@ameriben.com or call toll free at 1-800-786-7930
Integrity-Initiative-Good Judgment-Teamwork
